Refund Policy

• If the Customer leaves the MERCHANT before they complete their Programme, there shall be no entitlement to a refund of Tuition Fees.

• Refunds, if applicable, at the discretion of the Management, will only be made to the debit/credit card used for the original transaction. For the avoidance of doubt, nothing in this Policy shall require the MERCHANT to refund the Fees (or part thereof) unless such Fees (or part thereof) have previously been paid.

Security

All payment details which are entered through this payment gateway are encrypted when the Customer, or third party making payment, enters them. Communications to and from the Service Provider’s site are encrypted.

The MERCHANT shall not be liable for any failure by the Customer or third party making payment of Fees to properly protect data from being seen on their screen by other persons or otherwise obtained by such persons, during the online payment process, or in respect of any omission to provide accurate information in the course of the online payment process.

Service Provider

Online Payments of Fees can be made by Credit / Debit card or Netbanking. These payments are not collected by the MERCHANT directly but by the Service Provider.

Once payment is received by the Service Provider in cleared funds, the Service Provider will contact the MERCHANT to confirm the details of the successful payment made by the Customer, or third party making payment. On receipt of this confirmation, the MERCHANT will confirm to the Customer that the payment has been received and accepted by the MERCHANT. In the event that the Customer does not receive confirmation within 14 days of making the payment it is the responsibility of the Customer to check with the MERCHANT that the payment has been accepted. The Customer shall remain responsible for the Tuition Fees until such time as the confirmation as referred to above is received from the MERCHANT in relation to each of these and any outstanding amounts owed to the MERCHANT.